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Embroidery Studio  
Embroidery Studio
 

Shipping Policy

Due to the fact that we offer custom garmet decorating, items will ship 14 days after design approval. We regret that we cannot ship to U.S. P.O. Boxes. Shipping will be done Monday- Friday. We ship only in the United States. We do not ship to Puerto Rico, Guam or the U.S. Virgin Islands. Orders will be shipped UPS Ground. Contact us if you have any special delivery needs. Rush orders maybe possible with additional rush fees.

Shipping Method

All orders will be shipped UPS Ground. Standard Delivery: 3-7 Business Days (do not count weekends). Contact us if you have any special delivery requests. Incorrect Shipping Address A $ 10.00 Fee will be assessed to each re- routed package. Incorrect address information may result in delay of receipt of package.

Please note that local pickup is available for customers in The Woodlands Texas area. No Shipping charges apply with items which are picked-up.
Contact us for details.

General Shipping

We do not ship to P.O. Boxes. We ship only to a Home Residence or Business. Holiday Shipping We do not ship on weekends or holidays. Cut off for Christmas Delivery is December 15.

Shipping FAQ's

What information should be included when placing an order. Please include the following information: Recipients first and last name or Company name, full street address, suite, office or apartment number, city, state and zip.

Can we request another type of shipping?

We will try to accomadate special shipping needs. Contact us to discuss options and additional charges.

Cancellations, Returns and Changes

The custom nature of our product and our efforts to deliver quickly dictate that cancellation and returns are NOT permissible.